Voice
Choose the voice, pace and greeting that fit your brand.
Knowledge base and call settings
Agent sounds like your business because it learns from your material and follows the call settings you choose. We set it up with you and tune it from real calls.
Knowledge base
Upload price lists, policies, product sheets and FAQs. Agent draws its answers from these documents. When a caller asks something that isn't covered, Agent says so and offers a callback rather than inventing an answer.
Call settings you control
Silence timer
Decide how long Agent waits before it checks whether the caller is still there.
Turn taking
Set how quickly Agent responds and how it handles being interrupted.
Re-prompts
Control how many times Agent rephrases a question before moving on.
Setup with Server Pipe
Discovery call
We learn what your calls are for and what a good outcome looks like.
Build and test
We load your knowledge base, write the call goal and run test calls with your team.
Go live
We connect your number or first campaign and review the first batch of calls together.
Tune
We adjust settings and scripts based on real transcripts.
Hear Agent on a real call
We'll set up a test call with your own script so you can judge the voice, the timing and the transcript yourself.